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@mercari | Mercari Japan

Created a year ago (Last Update: a year ago)

HR Business Partner (HRBP) - Mercari/Marketplace, Japan

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HR Business Partner (HRBP) - Mercari/Marketplace in Tokyo, Japan

The mission of the Mercari Human Resources Business Partners (HRBP) team is to strategically plan and implement all aspects of initiatives related to people and organizational development in order to drive the company's overall success. Serving as an HR partner to key company leaders, especially those at the forefront of Mercari's business operations, you will focus on enhancing and streamlining the human resources and organizational elements essential for addressing the diverse challenges within the Mercari Group.

To accomplish this, the following three approaches will be crucial to your day-to-day work:

  • Maintain a strong focus on people, which constitute Mercari's most valuable asset, as well as the organization itself.
  • Collaborate with management, including leaders, vice presidents, and managers, to devise initiatives related to people and organization that have a tangible impact on the business.
  • Take full responsibility for the practical execution of these initiatives, with a keen awareness of the critical "last one mile" leading to the attainment of the set goals.

HRBPs play a pivotal role by partnering with company leaders, encompassing management and vice presidents, to drive the realization of the company's business strategies. They actively engage in crafting the essential personnel and organizational strategies to support these objectives. In this dynamic organizational context, HRBPs are tasked with identifying HR-related challenges and proactively resolving them promptly. Their specific work responsibilities include:

  • Develop initiatives to elevate awareness of our corporate culture, including our mission and values.
  • Create strategic personnel plans for the organizations under your purview.
  • Enhance engagement levels within organizations, teams, and among employees.
  • Provide support for employee career progression, training, and talent management.
  • Manage payroll operations and offer employee support in this regard.
  • Support the functionality of HR systems, performance evaluations, and remuneration processes.
  • Collaborate with the Center of Excellence, particularly the HR specialist team, on HR planning and system design.

Examples of projects:

  • Strategic workforce management.
  • Manager training initiatives.
  • Talent reviews and succession planning.
  • Unconscious bias workshops.
  • Internal communication strengthening
  • With a workforce of over 2,100 employees representing diverse backgrounds from around 40 countries, Mercari recognizes the importance of optimizing the organization to harness the full potential of its varied team members. While the intricacies of managing a highly diverse workforce can be challenging, it also opens doors to undertake ambitious endeavors.
  • The role of an HRBP extends beyond facilitating organizational decisions; it involves actively steering this process as a partner to the management layer, which includes leadership, vice presidents, and managers. Operating as a highly attuned HR professional, you are positioned at the forefront of the organization. This role carries substantial responsibility, but it offers a unique opportunity to make a positive impact on the organization.
  • Given the dynamic nature of our company, you will directly address a wide spectrum of organizational issues. There will be times when you are expected to take the lead in driving improvements while collaborating with the most suitable teams to achieve our objectives.

The ideal candidate should possess the following qualifications and skills:

  • A deep understanding of our company's mission and values, aligning with our organizational culture.
  • A minimum of five years of professional experience, with at least three years dedicated to working in the field of HR.
  • The ability to adapt quickly and address complex organizational issues on the go, demonstrating flexibility and agility.
  • Fundamental knowledge of HR operations and a solid grasp of HR and payroll-related legal matters.
  • Prior experience in HR planning and a strong background in project management.

Key qualifications and attributes for the role include:

  • Prior work experience as an HRBP, with a preference for individuals who have worked in startup companies, multinational corporations, or internet service companies during their growth phases.
  • Proficiency in Business-level English and the ability to communicate effectively in a cross-cultural context.
  • Strong analytical skills with the capacity to lead quantitative HR data analysis using spreadsheet tools like Excel.
  • The ability to design and automate processes, focusing on optimization and efficiency.
  • Experience in negotiation and coordination with upper-level management, particularly on the business operations side.
  • Prior experience in a supervisory or managerial role, demonstrating leadership and team management skills.

The ideal candidate should exhibit the following characteristics:

  • Embraces and shares a deep commitment to the company's mission and values.
  • Has a keen ability to swiftly identify fundamental issues and actively drive their resolution.
  • Demonstrates independence and takes the initiative in addressing challenges and problems.
  • Adapts to an ever-changing environment and provides optimal solutions tailored to the situation.
  • Displays a strong sense of responsibility and works diligently to accomplish their objectives.
  • Communicates effectively with a diverse range of employees, establishing trustful relationships.
  • Works independently and takes ownership of projects, capable of formulating and implementing plans solo.
  • Exhibits a proactive attitude, seeking out business and product area information both internally and externally.
  • A fearless challenger, willing to undertake novel initiatives without fear of failure.
  • English: Independent (CEFR - B2).
  • Japanese:Independent (CEFR - B2)

*For details about CEFR, see here

Employment Status

Full-time

The probationary period at our company lasts for the initial three months after joining. During this probationary period, your contract conditions will be identical to those of a permanent employee.

Office

Roppongi

  • We have a strict no-smoking policy within our office premises.
  • At Mercari, we have implemented a work style policy called "Your Choice." This policy grants each team member the autonomy to decide whether they prefer to work in the office or opt for full remote work, with certain exceptions made for specific job roles.

Work Hours

  • Full flextime (no “core time” or “flex time”).
  • *Does not apply to all positions

Holidays

  • Two days off per week (as well as national holidays, New Year's break, etc.).
  • Paid leave, congratulatory and bereavement leave, relax days, sick leave

Salary

  • Annual salary paid in 12 monthly installments (including fixed overtime allowance).
  • Based on skills, experience, and abilities.
  • Reviewed twice a year

Benefits

  • Complete health and social insurance.
  • Incentive program.
  • Support systems, including those that benefit the employee’s family members

Support

  • Relocation support.

Circulate all forms of value to unleash the potential in all people

"How can I contribute to society's prosperity given our limited resources?" This question served as the inspiration for the creation of the Mercari marketplace app in 2013 by our founder, Shintaro Yamada, during his travels around the world. We firmly believe that by facilitating the circulation of various forms of value, extending beyond physical items and money, we can open doors for individuals to pursue their aspirations and make positive contributions to society and those in their proximity. Mercari is committed to leveraging technology to connect people across the globe, ultimately striving to build a world where everyone can unlock their full potential. For more details on Mercari Group's mission, please refer to Mercari's Culture Doc.

Equal Opportunity Hiring

At Mercari, our mission is to build a world where no one's potential is constrained by their background, and where everyone has the liberty to generate value. We strongly emphasize that fostering a culture of Diversity & Inclusion is integral to realizing our mission.

This principle naturally extends to our hiring procedures. Mercari is dedicated to eradicating discrimination based on attributes such as age, gender, sexual orientation, race, religion, physical abilities, and other similar factors. Our objective is to ensure that individuals who resonate with our mission and values can become part of our team, regardless of their personal backgrounds. For more detailed information, please refer to our D&I Statement.

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