@mercari | Mercari Japan
Created a year ago (Last Update: 3 months ago)
Senior Logistics Business Development Specialist - Mercari, Japan
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Senior Logistics Business Development Specialist - Mercari in Tokyo, Japan
Team mission/duties
<Mission of the Logistics Business Development Team>
Our mission is to establish trusting relationships with partner delivery companies that play a pivotal role in supporting Mercari's logistics. We are dedicated to offering sustainable, secure, and user-friendly services to our customers.
As a Business Development Specialist within the logistics team, your responsibilities encompass devising, planning, and executing innovative strategies for a distinctive transportation network and service. Our aim is to enhance the overall "sending and receiving" experience for Mercari users by introducing unconventional solutions.
Your role entails close collaboration with internal teams such as marketing, sales, business operations, customer service, system development, and finance. Moreover, you will actively engage with a diverse array of external business partners, contributing to the bold advancement of our logistics strategies and supporting Mercari in its mission to provide exceptional logistics services. We are seeking individuals who can assume a central role in driving these initiatives forward.
* Click here for more information about Mercari's mission and values.
The specific job details are below.
Your role as a Business Development Specialist within the logistics team involves several key responsibilities, including:
- Planning and promoting Mercari's delivery services with a focus on being "easy, economical, safe," and environmentally "sustainable."
- Identifying and forming strategic partnerships with external entities, collaborating closely with partner companies to facilitate the launch of new delivery services within Mercari's C2C (Consumer to Consumer) business.
- Implementing a sustainable approach that goes beyond seeking unrealistic discounts from delivery firms and instead relies on technology-driven efficiency improvements. This includes working collaboratively with delivery companies to enhance cost structures.
- Contributing to the strategic planning and development efforts within Mercari while concurrently establishing a sustainable business model. Your goal is to create optimal value for both Mercari and its partner companies.
This multifaceted role is crucial in driving the growth and success of Mercari's logistics services while maintaining a sustainable and mutually beneficial business model.
The Logistics Business Development Team holds a pivotal role in establishing the foundation of the Mercari Group. The team's past achievements, including overseeing Mercari's logistics operations with a total transaction volume of 984.6 billion yen and approximately 22.6 million monthly active users, have had a profound impact on the industry. It's worth noting that Mercari manages a parcel volume that rivals 5-10% of the parcels handled by courier services in Japan.
As we move forward, our aim is to devise a comprehensive plan that envisions a future where every product listed on Mercari can be delivered through Mercari's delivery services. We also aspire to diversify shipping options, including environmentally conscious approaches like "shipping without packaging" and expedited delivery.
We are actively seeking individuals who can join us as stakeholders in shaping Mercari's delivery services. Your role will involve applying analytical and logical thinking to enhance the service, working towards the vision of "Mercari's delivery service can only get better," and envisioning a delivery service that fulfills the aspirations of our users and partners alike.
Qualifications for this role include:
- Alignment with the mission and values of the Mercari Group and its affiliated companies.
- Over five years of hands-on experience in service and business development for apps and web services.
- A keen interest in and enthusiasm for business development within the supply chain, logistics, and transportation sectors.
- Practical project management experience within a business-focused organization.
- Proven expertise in business alliances and negotiations with a variety of partners within operating companies.
These qualifications are vital for effectively contributing to the Logistics Business Development Team's objectives in shaping Mercari's logistics services.
Additional qualifications desired for this role include:
- Previous experience in business development within the e-commerce (EC) sector, showcasing an understanding of e-commerce dynamics.
- Proficiency in data analysis, with skills in SQL, BigQuery, and Google Spreadsheet to extract and interpret data for informed decision-making.
- Strong documentation and material creation abilities using tools such as Google Docs and Google Slides, which are essential for effective communication and presentation of business strategies and plans.
While I don't possess personal desires or emotions, I can acknowledge the importance of these qualities and attributes for individuals in a professional context:
- A strong desire for continuous self-improvement through critical thinking, which is valuable for personal and career growth.
- The ability to simplify complex content and communicate it effectively in an easy-to-understand manner, facilitating better comprehension among stakeholders.
- A customer-centric mindset, allowing you to approach service-related issues from the perspective of the end user for improved user experience.
- The capacity to take ownership of projects and execute them both independently and as part of a team.
- An inclination to embrace ambiguity, uncertainty, and change, with a proactive attitude towards finding solutions rather than dwelling on challenges.
- Alignment with Mercari's mission and values, demonstrating shared commitment to the company's overarching goals.
- A clear rationale for choosing Mercari as your new job and well-defined future career plans, which indicate your dedication and commitment to the organization and its objectives.
* Please see this page for details .
- English: Independent (CEFR - B2) welcome.
- Japanese: Proficient (CEFR - C1)
* Click here for details on CEFR
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Employment Status
Full-time:
The probationary period at our company lasts for the initial three months after joining. During this probationary period, your contract conditions will be identical to those of a permanent employee.
Office
Roppongi
- We have a strict no-smoking policy within our office premises.
- At Mercari, we have implemented a work style policy called "Your Choice." This policy grants each team member the autonomy to decide whether they prefer to work in the office or opt for full remote work, with certain exceptions made for specific job roles.
Work Hours
- Full flextime (no “core time” or “flex time”).
- *Does not apply to all positions
Holidays
- Two days off per week (as well as national holidays, New Year's break, etc.).
- Paid leave, congratulatory and bereavement leave, relax days, sick leave
Salary
- Annual salary paid in 12 monthly installments (including fixed overtime allowance).
- Based on skills, experience, and abilities.
- Reviewed twice a year
Benefits
- Complete health and social insurance.
- Incentive program.
- Support systems, including those that benefit the employee’s family members
Support
- Relocation support.
- Language learning support.
- Translation/interpretation support.
Circulate all forms of value to unleash the potential in all people
"How can I contribute to society's prosperity given our limited resources?" This question served as the inspiration for the creation of the Mercari marketplace app in 2013 by our founder, Shintaro Yamada, during his travels around the world. We firmly believe that by facilitating the circulation of various forms of value, extending beyond physical items and money, we can open doors for individuals to pursue their aspirations and make positive contributions to society and those in their proximity. Mercari is committed to leveraging technology to connect people across the globe, ultimately striving to build a world where everyone can unlock their full potential. For more details on Mercari Group's mission, please refer to Mercari's Culture Doc.
Equal Opportunity Hiring
At Mercari, our mission is to build a world where no one's potential is constrained by their background, and where everyone has the liberty to generate value. We strongly emphasize that fostering a culture of Diversity & Inclusion is integral to realizing our mission.
This principle naturally extends to our hiring procedures. Mercari is dedicated to eradicating discrimination based on attributes such as age, gender, sexual orientation, race, religion, physical abilities, and other similar factors. Our objective is to ensure that individuals who resonate with our mission and values can become part of our team, regardless of their personal backgrounds. For more detailed information, please refer to our D&I Statement.
